Placing your order is as easy as ABC. First, log on to www.kpod.com and select your preferred merchandise. Upon order confirmation, you will be prompted to pay via the available online payment method. Successful transactions will be automatically processed and you will be issued with merchandise delivery tracking ID details for your safekeeping. Trace your product delivery all the way to the final destination in your hand.
PROCESS I - ORDER CONFIRMATION
Check your order list thoroughly upon order confirmation before you hit the pay now button. Ensure recipient address and contact details are accurate as well.
PROCESS II - Do the PAYMENT (ONLINE)
There are several methods of online based payment we accept. You’ll be redirected to the online payment method of your choice and upon successful payment confirmation, you’ll be redirected again to the confirmed order sheet and your order shall be processed automatically.
PROCESS III - ORDER PROCESSING
Upon successful payment, your order will be automatically processed and registered into our system. We will make necessary fulfillment arrangements to deliver your goods within a stipulated time period.
PROCESS IV - ORDER DELIVERY & TRACKING
You will be issued with order delivery details and tracking ID to monitor the whereabouts of your purchase goods whether it is still in our warehouse facility or with our delivery partners and ready to deliver your goods to your doorstep.
PROCESS V - RECEIVING ORDER PACKAGE
Upon receiving your package, kindly check for defects and should any problem arise, please file an official complaint or suggestion through the provided channel to ensure smooth communication between you and us.
